The Palace Theatre relies on volunteers from the Capital District community to work as ushers during most performances.
A volunteer usher's responsibilities include seating audience members, providing information, (such as the location of amenities, length of performance, and theatre policies), and noting situations in the auditorium that need to be brought to the attention of management. The Palace requests that ushers bring their own flashlights. An usher identity tag is provided by the theater.
Once a performance begins, we hope the volunteers enjoy the show, but it is essential that an usher remains diligent. They are the management's eyes and ears inside the auditorium. Ushers are expected to seat late arrivals and remain unobtrusive yet attentive throughout the performance.
Ushers are requested to wear black pants or skirt and a white shirt or blouse. Report time for ushering is an hour and a half prior the show's start time. Once the doors are open to the public, late arriving ushers cannot be admitted unless arrangements have been made beforehand with management.
Though no minimum number of shows are required to be worked throughout a season, volunteers who offer their assistance regularly and for the widest variety of shows are extended the courtesy of being offered ushering opportunities to the most popular events.
The Palace Theatre is proud and appreciative of its ushers who lend their time and helpfulness. Community individuals from high school age to retirees, and organizations such as Albany Fire Department, Albany Police Department, Christian Brothers Academy, Trinity-Homer Perkins, and Berkshire Farms, have donated their commitment and energy to volunteer ushering at the Palace Theatre on a regular basis. The staff of the Palace Theatre offers each person who has helped us our gratitude and sincerest thanks!
If you would like more information on volunteer ushering, or are interested in signing up, please contact:
Kateri Gill, Concessions Manager
(518) 465-3335 ext. 118